We are a dynamic travel tech company based in the United States, currently in the process of establishing our operations in Mexico City.
We are seeking an experienced Human Resources Business Partner (HR BP) with a strong focus on talent acquisition to join our growing team. This role will be instrumental in building our local team, particularly for inside sales representatives and customer support roles, and ensuring our HR practices align with our business goals in this new market.

Key Responsibilities:

  • Talent Acquisition and Recruitment:
    • Lead the recruitment process for new hires, focusing on sourcing, screening, and selecting candidates, particularly for sales and customer support roles.
    • Develop and implement effective talent acquisition strategies to attract high-quality candidates.
    • Establish and maintain relationships with local recruitment agencies and other sources of talent.
  • HR Strategy and Management:
    • Align HR strategies with business objectives, particularly for our new operations in Mexico City.
    • Advise and support management on HR issues and policies.
    • Oversee employee relations, ensuring compliance with local labor laws and company policies.
  • Performance Management:
    • Implement and manage performance appraisal systems.
    • Assist in setting up and monitoring performance metrics for sales and support teams.
  • Employee Development and Training:
    • Identify training needs and organize training programs to enhance employee skills and performance.
    • Foster a positive working environment and culture that promotes productivity and retention.
  • HR Administration:
    • Manage HR-related administration such as contracts, employee records, and compliance documentation.
    • Coordinate with the U.S. headquarters to ensure consistency in HR practices.

Qualifications:

  • Bachelor's degree in Human Resources, Business Administration, or related field.
  • Proven experience as an HR Business Partner, with a strong focus on talent acquisition.
  • Familiarity with the labor law and employment practices in Mexico City.
  • Excellent communication skills in both Spanish and English.
  • Foster a positive working environment and culture that promotes productivity and retention.
  • HR Administration:
  • Manage HR-related administration such as contracts, employee records, and compliance documentation.
  • Coordinate with the U.S. headquarters to ensure consistency in HR practices.
  • Strong interpersonal and negotiation skills.
  • Ability to strategize and implement HR policies and practices that align with business goals.

What We Offer:

  • The opportunity to be a part of a pioneering team establishing new operations in Mexico City.
  • A dynamic and supportive work environment.
  • Competitive salary and benefits.